How long does shipping take? Orders typically arrive within 7-14 business days. Once your order ships, you'll receive a tracking number to monitor your delivery.
What's your return policy? A: We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, simply contact our customer service team with your order number.
Do you offer international shipping? Yes, we ship worldwide! Free shipping on all orders. Premium and insured shipping available for $4.99.
How can I track my order? You'll receive a tracking number via email once your order ships. You can use this number to track your package through our website or the carrier's platform.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Google Pay. All transactions are secured with SSL encryption.
What if my package arrives damaged? Please take photos of the damaged package and contact our customer service team within 48 hours of delivery. We'll arrange a replacement or refund.
How do I initiate a return? We have a 30-day money back guarantee which means you have 30 days after receiving your item to request a refund. To start a return, you can contact us at support@mesoluxe.beauty.
When will I get my order? After your order is placed, you'll receive a confirmation email. Once shipped, we'll send your tracking information so you can follow your package's journey to you.
How can I contact customer service? Our customer service team is available via email at support@mesoluxe.beauty Monday through Friday, 9 AM - 5 PM EST. We typically respond within 24 hours.
Choosing a selection results in a full page refresh.
